Frequently Asked Questions Hub

Delivery & Area Coverage FAQs

Do you deliver vapes across Calangute, Baga, Candolim, and Anjuna?

Yes. We offer priority express delivery to all North Goa beach locations—including Calangute, Baga, Candolim, Anjuna, Vagator, Morjim, Assagao, and Panaji—typically within 1 to 2 hours.

Can I get vapes delivered to South Goa resorts (Colva, Benaulim, Palolem)?

Yes. We provide same-day regional express delivery to South Goa beach resorts and hotels across Colva, Benaulim, Majorda, Cavelossim, Varca, Margao, and Palolem.

Product Authenticity & Payment FAQs

Are all products authentic with manufacturer QR codes?

Yes, 100%. Every single device from Elf Bar, IGET, Lost Mary, and Nasty features the official manufacturer scratch-and-scan QR verification seal. You can verify authenticity before opening.

How do I pay for my vape order?

We accept instant, hassle-free UPI payments (Google Pay, PhonePe, Paytm, BHIM) and direct bank transfers upon dispatch confirmation. Cash on Delivery (COD) is not accepted for security reasons.

What if my vape is defective out of the box?

We provide a 24-hour exchange guarantee for any dead-on-arrival device. Simply contact our WhatsApp support line immediately with an unboxing video showing the issue.